Reviews and Testimonials

With almost three decades of home care in Northumberland to our names, we’ve built up a large client base and have received much positive feedback over the years. We’re proud of what we do, and are even prouder to receive excellent feedback from recipients of our home care.

Don’t just take our word for it. Read what it’s like to receive home care services from Burn Brae Care, from service users and their families themselves.

I just wanted to let you know how fantastic the responders and the carers have been here at The Manors.  They are simply wonderful.  You have a great team.

19/03/2021

Thank you for all your support this year.  Please thank all your team for their hard work this year.  The team are great and I can’t speak highly enough of them.

19/12/2020

To all the Burn Brae Care Staff that so lovingly looked after my dad.  You were all so helpful and supportive.  Dad loved your visits and I will never forget how his face lit up with a smile when one of your team came into the room to see him.

12/09/2020

A big thank you to all of your team for the care you gave to my mum.  You all treated her with respect and kindness – we really appreciated that.  What a lovely bunch you all are.  I feel privileged to have met you all.

05/09/2020

I just want to thank everyone for looking after my mam.  She took a real liking to you all and everyone was amazing with her.

24/06/2020

Thank you to your staffs diligence and perseverance, this has dramatically improved mum’s health.

06/03/2020

I would just like to thank all the staff at Burn Brae for acting as Dad’s carers.  I was very impressed with all the team.

18/08/2019

To all the staff at Burn Brae

Many Thanks for all the kindness and care you shown my wife during her recent illness.

03/08/2019

Thank you all so much for the help and support you gave my mum during her last few months.  Mum thought a lot of her carers and looked forward to the visits.

30/06/2019

You are all so kind and caring and I could not have managed without your support.

18/03/2019

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Customer Reviews

I just wanted to let you know how fantastic the responders and the carers have been here at The Manors.  They are simply wonderful.  You have a great team.

19/03/2021

Thank you for all your support this year.  Please thank all your team for their hard work this year.  The team are great and I can’t speak highly enough of them.

19/12/2020

To all the Burn Brae Care Staff that so lovingly looked after my dad.  You were all so helpful and supportive.  Dad loved your visits and I will never forget how his face lit up with a smile when one of your team came into the room to see him.

12/09/2020